Frequently Asked Questions

What kind of recreational vehicles do you work on?

We work on all manufactures of Class A, B, C, and regular tow behind and fifth wheel RV's. However, we only work on the RV component of the RV. We don't perform any kind of work on what you would consider the truck part of the RV. An example is we do not work on engines, transmissions, or truck brakes. We do work on trailer brakes.

Do you clean holding tanks?

At this time we do not clean or power wash holding tanks in your RV. We recommend you call RV Pump Service located in Sandwich Mass.

How much do you charge?

There is a one-hour minimum charge ($125/hr.) plus a service fee for all calls for service. The 1 hour rate is to diagnose your problem. The service fee is $75 for green sections on the map, $100 for the yellow sections, and $3.50 per mile (starting at Brendas Ln in the Mills) one way charge for the red sections. This is to cover travel time and expenses from Brendas Lane in Marston's Mills to your location using google maps. The parts of Bourne and Sandwich that are on the off-cape side of the canal are considered in the yellow section. Additional time is billed in 15-minute increments. Additional cost for parts and supplies needed to complete service call. The map is on the home page.

What can I expect after I call?

What you can expect:

Make an appointment by calling, texting (508) 776-6109 or request an appointment online. We'll call you back within 24 hours; it's usually within 15 minutes to 2 hours.
We'll gather your information, do some basic diagnostics and give you a quote over the phone.
The one hour minimum and the service fee need to be paid before the service call.
You'll receive a text confirmation for your scheduled appointment, when we are enroute and when your service call is completed.
You'll receive a digital invoice, and payment is due at the time of service. We accept Cash, Debit, Credit, PayPal, square or Apple pay.
We do not charge an hourly rate fee if we cannot fix or provide you answers about your RV. You will only be billed the service fee for our travel to you.
We try to stock the parts to cover the most common repairs, but parts usually need to be ordered. The initial call will be to diagnose and try to fix your problem. If parts have to be ordered, we will have to make a second run to you. There is no service fee for the second trip.

Do you have access to Joint Base Cape Cod?

Yes, we have access to Joint Base Cape Cod. If your rig is stored on the base, we can work on it right where it is.